Cheap Discount Hotels
offers you a variety of lodging options, featuring hotel bookings for every budget. We are your premier resource for discount leisure and business travel, including hotel, resort, condo and inn reservations.
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AIRLINE FAQ
|
Making a Reservation
Ticketing
At the Airport
Traveling with Children
Miscellaneous
|
Can I reserve a seat
assignment?
Airlines offer reserved seat selection
on most flights prior to departure. Boarding pass issuance is
restricted to the day of the flight. You may request window or
aisle seating on the search form, or special seating
arrangements can be entered in the comments field on the
reservation form. |
How do I
request special meals or other
accommodations?
Please enter special requests in
the comments field on the reservation form and select the
option to have a live agent complete your request. |
Can seniors
receive a discount?
Most airlines allow senior
discounts of 10% for each senior and one traveling companion.
The traveling companion must travel on the exact same
itinerary as the senior passenger. Please note this in the
comments field and select the option to have a live agent
complete your request. |
What are the
restrictions on last-minute bookings?
To help
protect your credit card from fraudulent activity, we take
extra time to verify passenger information. Therefore,
reservations for travel within the US must be made at least 48
hours prior to departure (Central Daylight Time) and at least
7 days prior to an international departure. This time is also
needed to send paper tickets to you if those are
required. |
What is a
Valued Airline?
Valued Airline is a preferred
carrier that has a committed working relationship with us.
These relationships enable us to offer their best products and
service directly to our customers. |
What is an eticket?
An
eticket, or electronic ticket, represents your reservation for
a flight, but is not in a paper format. You will be supplied a
confirmation number as your proof of purchase. You will not
receive a paper ticket. With an eticket, your name and flight
details will be in the airline's computer. An eticket is NOT a
boarding pass. You will still have to check-in to receive your
boarding pass.
PLEASE NOTE: New regulations require
you to present a printed receipt of your e-ticket purchase in
order to receive a boarding pass. Please be certain to print
your confirmation details page or your confirmation email and
bring it with you to the airport. Failure to do so will result
in your inability to board your flight. |
Why do you
charge a processing fee?
A non-refundable
processing fee is charged at the time of booking in order to
offer you the lowest prices and access to our customer care
agents 7 days a week, 24 hours a day, and 365 days a year
(including holidays). This fee is $10 per ticket. |
Are taxes
included in the price of my fare?
The price of the
tickets includes taxes and fees which are imposed on air
transportation by government authorities. Taxes and fees,
which may represent a significant portion of the cost of air
travel are either included in the fare or shown separately in
the "TAX" box(es) of the ticket(s). |
Is my ticket
refundable or transferable?
Unfortunately tickets
are NOT refundable or transferable. |
Is my ticket
changeable?
Yes, your ticket is changeable, but
will result in penalties and possibly increased fares. |
Is any type
of cancellation insurance available?
No,
cancellation insurance is not available. |
What is a
back to back ticket?
When coupons from two or more
tickets are issued at round trip fares for the purpose of
circumventing restrictions. Airlines and travel agents are
prohibited from issuing such tickets. Each airline reserves
the right to deny transportation to passengers found using
tickets in this manner. Travelers will be responsible for the
difference between the fare paid and the fare of the actual
itinerary. |
Should I still
check-in?
If you have reserved a seat assignment,
you must still check-in. Reserved seats are subject to
cancellation if not claimed at least 30 minutes prior to
scheduled departure time (45 minutes for international and
overseas flights). |
What is
required when I check-in?
ALL ticketed passengers
must show a government issued photo identification at
check-in. Children must have a parent present at check-in.
Tickets, or eticket reservations must be in each passenger's
name as it appears on the photo identification. |
What is
required with International travel?
An
international trip may require valid travel documents such as,
but not limited to:
passport
visa
re-entry permit
health certificate
inoculation record
a ticket for the return journey or continuance of your
trip
or ANY combination thereof.
Cheap Discount Hotels is NOT
responsible for your travel documents. You are responsible for
acquiring the proper documentation. Concerns about the
required travel documents may be resolved by contacting the
appropriate consulate, embassy, or government agency. |
What is a
schedule change?
Schedule changes are made by the
airline when it changes flight times or numbers at its
discretion. If known about in advance, Cheap-Discount-Hotels.com will send
changes to you prior to your flight. Often schedule changes
are unexpected and at the last minute. You may want to call
the airline 24 hours prior to your departure time to check
your flight schedule. |
What services are offered for
children traveling alone?
Unaccompanied children,
five through seven years of age, are accepted for most airline
transportation. For a fee of $30 or more, an airline customer
service agent will escort your child on and off the aircraft.
All unaccompanied children will be escorted from point of
check-in to the airplane where the child is placed in the care
of a flight attendant. A parent MUST be present at check-in
when their children are traveling alone. Please request this
service using the comment field on the reservation form. |
Do I have to
pay full fare for an infant?
An infant is a child
under two years of age not occupying a seat. Once children
reach their second birthday, they must be seated in an
approved seat. One infant is permitted to travel free on US
domestic flights for each passenger paying adult fare who is
at least 12 years of age. Each additional child under 2 years
of age accompanying the same adult passenger will pay the
applicable accompanied child's fare whether they are occupying
a seat or not. |
What are
International travel restrictions for
children?
For international travel, an infant pays
10 percent of the applicable adult fare. All infants must have
a ticket to travel. Children ages 2-11 years of age receive a
discounted fare decided by the airline. Passengers 16 years of
age or younger MUST be accompanied by an adult. |
What is the Cheap-Discount-Hotels.com Refund
Policy?
Cheap-Discount-Hotels.com strives to provide the best
service possible and will work on behalf of our clients to
rectify any regrettable circumstances pertaining to your
reservation. However, Cheap-Discount-Hotels.com acts only as an
independent agent to secure services of an air carrier, car
rental supplier, hotel, or other travel related supplier.
Therefore, we have no control over personnel, equipment, or
operations of these suppliers and shall not be held liable for
any inconvenience, personal injury, property damage, or other
loss incurred as a result of any wrongful acts, omissions, or
default on the part of the suppliers. All grievances must be
reported with any and all supporting documentation to
Cheap-Discount-Hotels.com within 60 days of the mailing of the first
credit card statement showing any discrepancies for billing
and payment issues or within 60 days after the completion of
travel services provided. |
What type of
customer service is offered?
After submitting your
reservation request, you will be provided with an email
address to use to make inquires about your request. Our
qualified and friendly agents are available 24-hours a day, 7
days a week, 365 days a year (including holidays) to answer
your questions. All you have to do is ask. |
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